Terms & Conditions

Prices


All of our tours are designed to your specifications – so the exact price may vary. As a guideline, typical guiding rates for a STGA Blue Badge guide are as follows:

Half Day (Up to 4 Hours): £200
Full Day (4-8 Hours): £325

We are able to assist with booking tickets to venues and paid attractions, however these costs are not included in the above fees.

Please get in touch for a quote for day tours lasting longer than 8 hours or for multi-day excursions. We may also be able to assist with arranging coach or minibus transport for your private tour if you require this.


What is your cancellation policy?


If you wish to cancel your booking with us, you should inform us in writing by email to andy@streetlevelscotland.com as soon as possible.

Full Day Tours: Full fee is payable if tour is cancelled less than 14 Days prior to tour date
Half Day Tours: If less than 7 days notice of cancellation is given, a fee of 50% will be payable; if less than1 business day, full fee will be payable
Extended Tours: If less than 30 Days notice is given, a fee of 50% will be payable; if less than 14 Days,full fee will be payable.


How can I pay?


We are able to accept payment by bank transfer, debit or credit card, or via Paypal. All guide fees are in Pound Sterling and not inclusive of any fees your bank may levy for overseas money transfers.

All guide fees are required to be paid in advance.


What is your maximum group size?


To maintain group safety and quality of our tours at all times on walking tours, we recommend that the group size is limited to a maximum of 25 per guide. For large groups, we are happy to assist with arranging additional guides on request.


Accessibility

Our tours are designed with you in mind – whatever your requirements. Please get in touch and we would be happy to chat about how we can make your visit to Scotland a comfortable and memorable one.

Can you assist with booking accommodation?


Sorry, we can’t book accommodation for you – however we are happy to provide recommendations based on the area you wish to visit!


Do I need travel insurance?


Whilst Andy is fully covered by the STGA’s Public Liability and Professional Indemnity insurance, we strongly recommend that you arrange for yourself suitable travel, medical, and cancellation insurance.


Travel Trade


We are happy to assist with shore excursions, MICE groups, airport transfers etc. Please get in touch to discuss your requirements using the contact information below.


Still have questions?

We would love to hear from you!

If you have any questions, or would like to book our services, please don’t hesitate to contact us via social media or by clicking the button below.